Privacy policy
PRIVACY POLICY
Last updated: November 12 2025
This Privacy Policy explains how KLC kre-a-tiv COLLECTION (“we”, “us”, “our”, or the “Site”) collects, uses, and protects your personal information when you visit or make a purchase from klckreativcollection.com or otherwise interact with our services (“Services”). “You” refers to any customer, website visitor, or individual whose information we process.
By accessing the Site or using the Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Site.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. We will update the “Last updated” date when changes are made. Continued use of the Services means you accept the revised policy.
2. Information We Collect
We collect personal information in order to provide our products and services, operate the Site, and improve your experience.
Information You Provide Directly
Name
Email address
Phone number
Billing and shipping address
Payment confirmation details
Account login details (if you create an account)
Order information and purchase history
Information submitted through customer support
Information Collected Automatically
When you visit the Site, we automatically collect:
IP address
Device and browser details
Pages viewed, time on page, and referring sites
Cart activity and browsing behaviour
Cookies and tracking data
This information helps us operate, secure, and optimize the Site.
Information From Third Parties
We may receive information from:
Shopify (site host and e-commerce processor)
Payment processors (e.g., credit card processors)
Marketing and analytics partners
Shipping carriers
Email/SMS service providers
Any information received from third parties is handled according to this Privacy Policy.
3. How We Use Personal Information
We use your information to:
Provide and improve our services
Process payments
Manage and fulfill orders
Arrange shipping
Send order updates
Provide customer support
Maintain your account
Marketing and communications
Send updates, product releases, and promotional content
Personalize your browsing and shopping experience
Show relevant advertising on our Site and across other channels
You may opt out of promotional emails at any time.
Security and fraud prevention
Detect and prevent fraud or unauthorized activity
Ensure platform safety and integrity
Legal obligations
Comply with applicable laws, regulations, and industry requirements
4. Cookies
We use cookies and similar technologies to:
Enable essential site functions
Remember your preferences
Improve performance and analytics
Provide relevant advertising
Most browsers accept cookies by default. You may disable cookies, but doing so may limit Site functionality.
5. How We Share Personal Information
We may share your information with:
Vendors and service providers (Shopify, payment processors, email platforms, shipping providers)
Business and marketing partners
Authorities or regulators when legally required
Affiliates within our business group
In the event of a merger or business transfer
We do not sell or share personal information for the purpose of profiling or inference.
6. User-Generated Content
If you post a review or public comment, it may be visible to others. We cannot control how others may use or store publicly shared information.
7. Links to Third-Party Sites
Our Site may contain links to third-party websites. We are not responsible for their content, privacy practices, or security. Please review their policies before interacting with those sites.
8. Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 16.
9. Security and Retention
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure.
We retain personal information only as long as necessary to:
Fulfill orders
Provide ongoing services
Meet legal or compliance obligations
Resolve disputes
10. Your Rights
Depending on your region, you may have the right to:
Access your personal information
Request deletion
Correct inaccurate information
Request a copy of your data
Limit certain types of processing
Withdraw consent where applicable
Opt out of marketing communications
We may need to verify your identity before processing your request.
11. International Users
Your information may be transferred to and processed in countries outside your residence, including the United States and Canada. These transfers occur only through secure, approved mechanisms.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights:
Email: support@klckreativ.com
Address: KLC kre-a-tiv COLLECTION, 19072 26th Avenue, Surrey BC V3Z 3V7 Canada