Terms of service

Terms of Service

Last updated: November 15, 2025

OVERVIEW

This website is operated by KLC kre-a-tiv Collection Inc. Throughout the site, the terms “we”, “us” and “our” refer to KLC kre-a-tiv Collection. We offer this website, including all information, tools and services available from this site to you, the user, conditioned on your acceptance of all terms, conditions, policies and notices stated here (collectively, the “Terms”).

By visiting our Site and/or purchasing something from us, you use our “Service” and agree to be bound by these Terms, including any additional terms and policies referenced here or available by hyperlink (such as our Privacy Policy, Shipping Policy, and Return & Refund Policy). These Terms apply to all users of the Site.

If you do not agree to these Terms, you may not access the Site or use any Services.

Any new features or tools added to the current store will also be subject to these Terms. We may update or change the Terms from time to time by posting a revised version on this page. Your continued use of the Site after changes are posted constitutes your acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.

 

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your province, state, or country of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this Site.

You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright and intellectual property laws). You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your access to the Services.

 

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone, at any time, for any reason permitted by law.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Site through which the Service is provided, without our express written permission.

 

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We try to keep information on this Site accurate and current, but we do not warrant that all information is complete, accurate, or up to date. Any reliance on the material on this Site is at your own risk.

The Site may contain historical information that is not current and is provided for reference only. We may modify the contents of this Site at any time, but have no obligation to update any information.

 

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content) without notice. We are not liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

 

SECTION 5 – PRODUCTS AND SERVICES

Certain products or Services may be available exclusively online. These products or Services may have limited quantities and are subject to our Return & Refund Policy.

We make every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that your computer or device display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction, and to limit quantities of any products or Services. All descriptions of products and pricing are subject to change at any time without notice. We may discontinue any product at any time.

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected, except as required by law.

 

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. If we change or cancel an order, we may attempt to notify you using the email, billing address, or phone number provided at the time of order.

You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account and other information, including your email address and payment details, so we can complete your transactions and contact you as needed.

For more details, please review our Return & Refund Policy.

 

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not monitor or control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the Site is entirely at your own risk and discretion, and you should ensure that you understand and agree to the terms on which tools are provided by the relevant third-party provider(s).

 

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this Site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party websites, and we do not warrant or accept liability for any third-party materials, websites, or services.

Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us creative ideas, suggestions, proposals, plans, reviews, or other materials (collectively, “comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are under no obligation to (1) maintain comments in confidence; (2) pay compensation for comments; or (3) respond to comments.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights, and will not contain unlawful, abusive, or obscene material, or any malware or code that could affect the operation of the Service or any related website. You are solely responsible for the comments you make and their accuracy.

 

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

 

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our Site or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time, without prior notice (including after you have submitted your order).

We do not undertake to update, amend, or clarify information except as required by law.

 

SECTION 12 – PROHIBITED USES

In addition to other prohibitions set out in these Terms, you are prohibited from using the Site or its content:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in unlawful acts;

(c) to violate any applicable laws or regulations;

(d) to infringe upon our intellectual property rights or the rights of others;

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;

(f) to submit false or misleading information;

(g) to upload or transmit malware or any malicious code;

(h) to collect or track the personal information of others;

(i) to spam, phish, or scrape;

(j) for any obscene or immoral purpose; or

(k) to interfere with or circumvent the security features of the Service or any related website.

We may terminate your use of the Service or any related website for violating any prohibited use.

 

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Your use of the Service is at your sole risk. Except as expressly stated by us or required by law, the Service and all products and services delivered through the Service are provided “as is” and “as available” without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall KLC kre-a-tiv Collection, our directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, or replacement costs, arising from your use of the Service or any products purchased through the Service, even if advised of the possibility of such damages. Where applicable law does not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

 

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless KLC kre-a-tiv Collection, and our affiliates, partners, officers, directors, agents, contractors, suppliers, and employees, from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or third-party rights.

 

SECTION 15 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed. This determination will not affect the validity and enforceability of any other remaining provisions.

 

SECTION 16 – TERMINATION

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or by ceasing use of the Site.

If we suspect that you have failed to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.

 

SECTION 17 – ENTIRE AGREEMENT

These Terms, together with any policies or operating rules posted on the Site (including our Privacy Policy, Shipping Policy, and Return & Refund Policy), constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements or communications.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

 

SECTION 18 – GOVERNING LAW

These Terms and any separate agreements by which we provide you Services shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

 

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the Site or Service following the posting of any changes constitutes acceptance of those changes.

 

SECTION 20 – CONTACT INFORMATION

Questions about these Terms should be sent to us at support@klckreativ.com.

KLC kre-a-tiv Inc.

KLC kre-a-tiv Studio

200 – 19072 26 Ave

Surrey, British Columbia

Canada